We provide specialized winterization services to safeguard your pool during
the off-season, and when spring arrives, we handle the thorough opening process.
Introduction
Welcome to The Wash Story. We are committed to protecting your privacy and handling your personal information with the utmost care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our laundry and related services.
Information We Collect
Personal Information: When you use our services, we may collect personal information such as your name, address, phone number, email address, and payment details.
Service Information: Details about the items you drop off or request for delivery, including any special handling instructions or preferences.
Transaction Data: Records of transactions, including items processed, dates, and payment details.
How We Use Your Information
We use your personal information for the following purposes
Service Fulfilment: To process and fulfil your laundry and dry-cleaning orders. Communication: To contact you regarding your orders, updates, and customer service inquiries.
Billing: To manage billing and payment transactions.
Improvement: To enhance our services and address any issues or feedback you provide.
Marketing: With your consent, to send you promotional offers and updates about our services.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
Service Providers: We may share information with third-party service providers who assist us in operating our business and delivering services (e.g., payment processors).
Legal Requirements: We may disclose information if required by law or to comply with legal processes, protect our rights, or respond to legal claims
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We strive to protect your data but cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct or update inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to certain exceptions.
Opt-Out: You may opt out of receiving marketing communications from us.
To exercise these rights, please contact us using the details provided in Section 10.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve our services. You can manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will become effective immediately upon posting. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
The Wash Story
10/1 Chinar Park, Kolkata-700157
Mobile; +91 9748805057
Email: thewashstory@gmail.com
website: www.thewashstory.com
